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Annual Maintenance Contract (AMC)

Desktop, Laptop & Thin Clients

We undertake AMC’s Comprehensive as well as Non comprehensive includes entire range of Branded (IBM, HP, DELL, Lenovo, and Acer etc.), OEM’s, Assembled Desktops, Laptops & Thin clients (HP, Wyse, Enjoy etc.).

Server Management

We undertake AMC’s Comprehensive as well as Non comprehensive includes entire range of Server’s (IBM, HP, DELL, HCL, Wipro etc.), also we manage their Active Directory Services, Data Security, Data Leak Protection etc.

Application Management

Our client application management services helps to manage and maintain the end user application, and thus help business continuity. We deploy software’s across all platforms and do patch management on proper period.

Database Management

Prepare for and recover from the effects of equipment failure or accidental loss of data with consistent and reliable data protection that improves the efficiency of systems and staff.

Online Support – Remote Administrator Management

We guide our clients by telephonic support & if necessary we use remote management for solution.

Backup & Storage Management

Standardize and automate the management of backup & storage platforms to maximize storage utilization, increase IT responsiveness, and lower infrastructure and operational costs.

Security Surveillance System

We implement all kind of security surveillance e.g. CCTV camera etc.

Printers & Scanners

We undertake all kind of printers, scanners and photo copier.

Network Management

Operation deals with keeping the network ( and the services that the network provides) up and running smoothly. It includes monitoring the network to spot problems as soon as possible, ideally before users are affected. Administration deals with keeping track of resources in the network and how they are assigned.

Anti-Virus Maintenance

We have expertise in virus related issues. Proper solutions on particular types of threats.

Network Consultancy & Optimization

Core Networking

The Network is the core infrastructure of an organization’s operation capabilities, in most cases it has spiraled from supporting initial functions such as file and print services to a myriad of business-penetrative and network-dependent applications. Its role in transmitting information, enabling processes, optimizing costs, supporting diverse communication needs and generating revenue is integral to a business success and future growth. As such, you organization needs network solutions and services that will meet your business requirements quickly, efficiently and cost-effectively, resulting in sustainable, secure and highly available networks.

Data Center Networking

Your data center is under growing pressure to perform in challenging circumstances. Virtualization delivers greater capacity, performance and efficiency for less power consumption, cooling and cabling. With application mobility and increasing bandwidth requirements, your data center network is under significant pressure. The result architecting the network to take advantage of 10GE switching and next generation computing platforms. We now know that it takes more than world-class technology for your network to deliver on the promise of virtualization. It takes a partner that understands how to deliver a solution where less is more. Dimension Data helps organizations around the world to save costs and get more performance from their data canters and the networks that support them.

Wi-Fi/Mobility & hot spot Solutions

With more laptops than desktops in the enterprise, the proliferation of mobile devices is widespread. An increasingly mobile workforce now has expectations of ‘on the go’ access to information, applications, people and resources, and a growing number of businesses are readily harnessing the opportunities that such mobility can deliver. To remain agile and flexible, organizations require innovative and intelligent solutions to their mobility requirements. Dimension Data’s wireless and mobility solutions help organizations to put wireless LAN (WLAN), WiMax or wireless mesh capabilities in place, so businesses and users can access network resources without the limitation of wires. Wireless gives network users the mobility to move around within a broad coverage area whilst still being connected to the network and able to access shared information and back office systems.

Managed Network Services

The costs of network downtime include stalled operations, frustrated users, lost revenue and higher IT costs as employees focus on fire-fighting rather than proactive planning and management. According to some analysts, downtime can account for as much as 3% of your revenue. Through our support service, Up time, and a range of managed services, we ensure your network (and other IT systems which depend on the network) is available and managed to meet business needs.

Business Information Security


Network Security, Application Security, Virtual Private Network, Gateway Antivirus, URL Filtering, Bandwidth management, multiple ISP’s, Auto fail-over, Load Balancing, Monitoring & Reporting.

Web Security

Secure and manage web traffic by filtering web malware threats, blocking URLs with inappropriate content, and preventing confidential data loss over web protocols.

Email Security

Protect information against threats in both inbound and outbound email, collaboration with integrated anti-spam and antivirus protection and advance content filtering.

Protection from Hackers

We secure our clients network from hackers with the help of firewall, anti-virus.

Secure Remote Access

Threat free & Flexible remote access.

Data Recovery

Data Recovery is a transparent process, which is performed by experienced and skilled data recovery professionals. We follow a simple 4 step process to get you valuable data back.


Free Consultation on your crashed media for data recovery aspect.


Through analysis of you crashed media to decide upon most appropriate data recovery approach.

Data Recovery

Data Recovery Experts ensure fast, efficient & secure data recovery.

Data Delivery

We ensure data delivery with minimum turnaround time upholding the data integrity & consistency. We have Data Recovery Expertise in:
a) Hard Disk Recovery
b) Server Recovery
c) RAID Recovery
d) Solid State Disk Recovery
e) Laptop/Desktop Recovery
f) DVD, Blu-ray Disk Recovery
g) Windows Recovery
h) Mac Recovery
i) Email Recovery
j) Operating System Recovery
k) Encrypted Data Recovery
l) Database and File Repair

Lease Line

Leased lines are an ideal solution for businesses that need dedicated uninterrupted communications 24 hours a day, or businesses that wish to build and operate their own communications networks. Lease line is useful for virtual private networks by which we can connect multiple branches with great speed and make work faster and easy.

MPLS Lease

MPLS is a new more efficient way to transfer data between locations. MPLS provides for COS (Class of Service) throughout the network; important when companies are planning on implementing VOIP services across their WAN.MPLS provides an “any to any connectivity,” allowing for more efficient transfer of traffic. It reduce costs or increase bandwidth for the same price Improve network through-put and reliability. Allow implementation of VOIP service between corporate locations now or in the future.

Point to Point shared & non Shared

Dedicated link through the service providers’ network. This link is not shared with other customers, and provides a dedicated circuit between two locations. This isn’t to say that the link is a single physical wire. In reality, it is a permanently established circuit through the service provider’s switched network


Domain Server

We implement Domain Server to responds the security authentication requests (logging in, checking permissions, etc.) within the Windows Server domain. Number of users can share the resources by logging to a number of computers with the use of a single username and password combination. The main task of the Domain server is to assign the rights & policies to the user to access data.

DC & RODC Server

DC is known as Domain Controller Server. We implement Domain Controller Server to responds the security authentication requests (logging in, checking permissions, etc.) within the Windows Server domain. Number of users can share the resources by logging to a number of computers with the use of a single username and password combination. The main task of the Domain server is to assign the rights & policies to the user to access data. RODC Server is known as Read-only domain controller. It is a new type of domain controller in the Server operating system. With an RODC, organizations can easily deploy a domain controller in locations where physical security cannot be guaranteed. An RODC hosts read-only partitions of the Active Directory® Domain Services (AD DS) database.

Terminal Server

We configure Terminal Server because it is capable of directly hosting compatible multi-user client desktops running on a variety of Windows-based and non Windows-based hardware. Usually companies which need a terminal server with these advanced functions want to remotely control, monitor, diagnose and troubleshoot equipment over all networks.

Replica Server

Replica Server had a very important job role in corporate companies because it is the backup of a live Server and it can be used when your live server goes in maintenance. A replica is an additional server that contains a copy of directory information. The replicas are copies of the master (or the sub tree that it is a replica of). The replica provides a backup of the replicated sub tree.

Database Server

We configure Database server to manage data in proper standard. Database server is a computer program that provides database services to other computer programs or computers, as defined by the client–server model. The term may also refer to a computer dedicated to running such a program. Database management systems frequently provide database server functionality, and some DBMSs (e.g., MySQL) rely exclusively on the client–server model for database access. Such a server is accessed either through a "front end" running on the user’s computer which displays requested data or the "back end" which runs on the server and handles tasks such as data analysis and storage.

Mail Server

Mail Server is useful because it saved the bandwidth, space at email hosting, we can send & receive emails locally without using internet bandwidth. We can easily deploy the policies & rules as per client requirement.

Anti-Virus Server

Anti-virus play important role in small, medium & corporate business. It controls all kind of viruses and threats. We can deploy security policies from these servers. It saves our bandwidth uses internet.